Order Category
• To place your order, follow these steps :
• Browse through our wide range of products until you find something you like. After you’ve chosen what you want, select the relevant size, if applicable. You can check out our size chart for reference.
• Once you’re done, click the ‘Add To Cart’ button
• You can choose to continue shopping or go to cart and click ‘Checkout’.
• From there, you can either login to your existing Status Quo account or simply continue as a 'New User' and create one.
• Once you’re done, proceed to checkout, confirm your shipping address, and select the desired payment method to confirm your order by clicking ‘Place Order’.
• Once you have successfully placed your order, you will receive a confirmation email and/or sms with details of your order and your order ID.
• You’ll receive another email once your order is shipped out. All you have to do then is, sit back, relax, and wait for your awesome product(s) to arrive!
• We have tied up with several reputed courier companies, so your orders will be delivered right to your doorstep within 2-7 business days depending on where you live.
• All orders come in fully sealed packages to make sure that all your goods reach you in perfect condition.
• As a first step, kindly check your bank account to ensure if your account has been debited. If your account has been debited after a payment failure, it is normally rolled back by banks within 10 business days.
• For any other assistance/issues you can write to us at online@statusquo.in or call us on our helpline, and we’ll help sort things out.
• You can track your order once it has been dispatched from our warehouse. An email will be sent with a link and tracking ID.
• If there are any other issues/ delays that come up, or you need the order to be delivered urgently, write to us at online@statusquo.in, we will see what we can do to help.
Payment Mode
• If the COD option is not showing, it’s because this facility is unavailable for your postal code. You can either pay by Debit Card, Credit Card, or Net Banking, or you can get the products delivered to an alternate address (where COD is available).
• There are absolutely NO hidden charges for any of our products- what you see are what you pay.
What should I do if my payment fails?
• In case there is a failure in payment, please retry and keep the following things in mind:
• Please confirm if the information you’ve provided is correct, i.e. account details, billing address, and password (for Net Banking); and that your internet connection wasn’t disrupted during the process.
• If your account has been debited even after a payment failure, it is normally rolled back to your bank account within 10 business days for any other assistance/issues you can write to us at online@statusquo.in or call us on our helpline, and we’ll help sort things out.
Returns & Exchange
You can create a Return in three simple steps
1. Tap on Orders & Returns
2. Enter Your Login details or Order ID.
3. Select the product and quantity you wish to return.
4. Choose a reason for return of the product.
5. Choose refund option: Exchange/Refund/Credit.
Number of days to pick up a product may vary as per the Logistics team that will be assigned to pick up your product. The product will be picked anywhere between 2 – 4 days.
Refund will be initiated upon successful pickup as per the Returns Policy. The refund amount is expected to reflect in the customer account within the following timelines:
1. NEFT - 1 to 3 business days post refund initiation
2. Online Refund – 7 to 10 days post refund initiation, depending on your bank partner
Kindly do not send it to on any other address as the package would not be acceptable then. Please address the return shipments to the seller you purchased the products from, details of which can be found on your order invoice.
No. At this point, Status Quo delivers products only within India.
Sorry, currently we do not have any service available to expedite the order delivery. In future, if we are offering such service and your area pin code is serviceable, you will receive a communication from our end.
If you would like to exchange products purchased, please follow below mentioned steps:
1. Tap on Orders & Returns
2. Enter Your Login details or Order ID.
3. Select the product and quantity you wish to exchange.
Number of days to pick up a product may vary as per the Logistics team that will be assigned to pick up your product. The product will be picked anywhere between 2 – 4 days.
Exchange product will be shipped, only after the successful pickup. Once we receive your return product, we will proceed ahead to exchange your product.
Exchange product will be shipped, only after the successful pickup. Once we receive your return product, we will proceed ahead to exchange your product.
Shipping& Tracking
Status Quo
provides FREE shipping on orders above Rs. 500 . A shipping charge of Rs. 50 is
payable on orders below Rs. 500 .
FREE shipping on
all the Returns.
• We have tied up with several reputed courier companies, so your orders will be delivered right to your doorstep within 2-7 business days depending on where you live.
• All orders come in fully sealed packages to make sure that all your goods reach you in perfect condition.
For prepaid orders, if our courier partners are unable to deliver the product and they send it back to us, we will initiate a refund to your account
1. NEFT - 1 to 3 business days
2. Online Refund – 7 to 10 days , depending on your bank partner